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A network map tracing value flows, dependency structures, and resource exchanges within the zoo ecosystem — from animal welfare budgets to visitor economy and conservation funding loops.
A custom GPT configured to synthesize qualitative research — identifying patterns, surfacing tensions, and structuring findings into actionable frameworks for design teams.
A design tool for holding contradictory truths simultaneously — surfacing tensions in research as productive creative material rather than problems to resolve.
A methodological layer for moving from raw field data to named, actionable frameworks — turning what visitors do, say, and feel into legible design signals.
A tool for identifying breakdowns in experience and reframing them into actionable design directions.
Confusion and tension aren't problems to ignore — they're signals to redesign.